Andrew wrote:I'd hate to have to deal with customers in that department this time of year. Like I said, I'm glad to have gotten all my Christmas shopping done already so I don't have to brave the shops this last week leading up to the 25th.
I can't believe how unreasonable customers are! One lady rings up and here's how the call went:
Lady: Hi, I have rung North Lakes and they don't have a Barbie Glamor Jet so I want you to order one in for me now.
Me: (Thinking she was rude) I'm sorry mam but we can't do that as we don't have the stock as we are sold out now.
Lady: (Getting angry) Your catalog says that you will have the stock in until December 24.
Me: I think you are mistaken as the catalog just states all the prices we are selling it at. There is no guarantee that the stock will be available up until that time and I am sure that somewhere in small print it will say that the sale lasts until stocks last.
Lady: Then you should tell me if you can check a computer to see if where stock is available!
Me: Myer don't have a central computer that we can check where stock is available. You will unfortunately need to ring each store to see if they have it in stock. I would help you out but it's really busy at this time of year so I can offer to give you a list of numbers of stores you want to ring.
Lady: I want to speak to a manager.
Me: Sure.
Anyways, so she rings back later and bitches to the girl I work with and she comes up to me and I asked what she said. She was like, 'She said that all the stock was unavailable and you were rude.' And I asked how I was rude and she said, 'You told her you would give her all the numbers for the stores.' And I said, 'so?' and the girl laughed, 'yeah. I was thinking so what!'

I don't get how customers can be such bitches sometimes... I get some strange ones. A few weeks ago, some lady tried to convince me that she put something on hold, an item that was sold out a week prior to when she came in. And I asked if a man or woman put it on hold and she said man and on that day, I was the only guy working so I caught her out lying. In order to restore her own 'pride' she started shouting at me lol. As I said, strange people!