Response from EA about the NBA Live 07 bugs.

[JohnnyLi]

Good luck with telling them about the bugs Thanks Donatello.

[Matthew]

Once again, Benji gets ignored.

[Donatello]

New reply, from a new gentleman:

Quote removed *sigh*

edit: 10:29pm

The response I got, makes me a bit worried, as, in my own words (I've removed the quote), they basically told me "thanks for the comments, we'll look into it.... it may not be fixed this year but we'll try to do better next year".



I'm kind of upset that I got censored posting the email they sent me, but oh well.

[BigKaboom2]

That was a bit painful to read; seems like he almost wanted to break out of the canned tech support email format.

[Jing]

At least they are responding to the complaints and taking into account what we have said.

[The X]

Donatello, the guy is just covering his ass....in business you do not to promise anything you can't deliver....he just gave you the generic comment to buy some time....I think you guys will get your patch, but only fixing 2 to 3 of the major bugs (subbing etc) & add a couple of new left out players just to make everyone happy with them that they're delivering more than expected....

[gobulls]

I want to buy the game today and I am hoping for a glimer of hope but I think I'm buying 2k7 if what ever says is true

i bought nba 2k7 2 days ago for the ps2, it is awsome, and no bugs exept some graphic glitches.....what system will u buy it for?

[bigh0rt]

Feedback is a good sign, as is the "let's keep in touch with this" -- if he indeed means that. I look at the "whether or not..." as more of a safety net just in case, so he wouldn't be going back on his word.

A step in the right direciton, to say the least.

[Matthew]

Donatello, the guy is just covering his ass....in business you do not to promise anything you can't deliver....he just gave you the generic comment to buy some time....I think you guys will get your patch, but only fixing 2 to 3 of the major bugs (subbing etc) & add a couple of new left out players just to make everyone happy with them that they're delivering more than expected....

Have to agree. It sounds like a "thank you goodbye." response

[BigKaboom2]

I wonder if the guy has any idea that 200 or so people worldwide are dissecting his email, looking for any sign of hope?

[el badman]

The "regardless of whether or not these issues can be addressed in this year's product" makes me a bit worried, as they basically make the game unplayable (realistically)...

That's exactly what I was gonna write before reading your post...

he just gave you the generic comment to buy some time....I think you guys will get your patch, but only fixing 2 to 3 of the major bugs (subbing etc) & add a couple of new left out players just to make everyone happy with them that they're delivering more than expected....

That's what I'm guessing too.
Even though it shouldn't be acceptable, I guess that most of us (including me) will be happy if a patch is released to fix the no sub/PG primacy/crash issues, and maybe a couple of other problems (I'd really like to be able to use the "switch to last defender" thing)...

[Jugs]

At least there's a response, I guess....

just more wishful thinking on the way for us...

[Ashman23]

Yeah, at least it shows they're listening and probably now thinking 'shit we may have a problem here'. Let's hope they keep talking to Donatello.

[Mark.]

Its good that they replied, but it seems to me like they were just replying so as to keep up customer relations. Hopefully they realise how many people are trying to get these issues fixed.

[Scorer--20]

Good answer or not ... i want to say thanks to Donatello to contact with EA's employes and talk about the possible bug fix.
I think there is a lot of possibilites to EA make the patch , because they are a massive and BIG brand and they dont want to have a bad image. I mean if the popular games like the NBA live series are choppy , the people gonna think more after buy a game.

If my english its wrong/bad ... sorry

[Fitzy]

my god, whats the point of waiting a whole year to fix these bugs with 08? no one will buy it if they dont get 07 fixed

[Stonecold]

They will release the patch in April the good time playoff started man. You can trust me on this shit.
Say hello to NBA 2K6 my friends

[Duleer]

I also emailed NBA Live earlier today and I am awaiting an email from them.. Maybe if we all contacted them, it would help...

[Matthew]

Maybe if we all stoped buying the game, that would help even more.

[apocalypse]

right now i know why they are losing profits

[joejam999]

my god, whats the point of waiting a whole year to fix these bugs with 08? no one will buy it if they dont get 07 fixed

Thats kinda my thought procces right now. There is no way I can play this for a year. Im just glad I dont have the crash to desktop problem, or I would really know something is up with Live this year.

[raptors1236]

no companys here even have the game,could someone please explain this to me

[Matt]

EA really screwed themselves over by not having a global release date. Now they've lost plenty of customers from Aus/NZ. On the other hand we benefit from this.

I haven't seen this much backlash for a game since EA released 2001.

[Fitzy]

EA really screwed themselves over by not having a global release date. Now they've lost plenty of customers from Aus/NZ. On the other hand we benefit from this.

thats exactly right, at least if it came out here at the same time we all would have bought it first, then found out it was shit instead of finding out from other people

[shobe81]

Donatello, can you ask them on WHO TESTED the Live 07 game? I am really interested in knowing who tested the game before production.

Guys I am happy that we are finally voicing our opinions, atleast we are getting some response. I am not gonna pay $65 dollars for a game if I'm not being satisfied. This will only change if we SAY something, or we'll live in a Monopoly place.