Check to see if you have a plrdetails.fsh file in your sgsm directory. If you do, rename the file to plrdetails.fsh.bak and see if it still happens. If that fixes the problem, you can delete the file.
oh man you are great..thank you so! it is fixed when i edited the name but i didnt understand why do you order to delete it..when it is present it works good..why i have to delete?