Sun Oct 07, 2007 6:59 pm
Sun Oct 07, 2007 10:34 pm
Sun Oct 07, 2007 11:02 pm
Nowitzki wrote:Hi guys i am new here and from germany.
I bought live 08 yesterday and i wanted to know if it is normal for the game on xbox 360 , that the game loads up to 3-4 minutes. somtimes 5 minutes Thank you in advance
yours sincerley Dominik
Mon Oct 08, 2007 3:00 am
Mon Oct 08, 2007 3:15 am
Mon Oct 08, 2007 4:03 am
Mon Oct 08, 2007 4:46 am
Mon Oct 08, 2007 5:21 am
Mon Oct 08, 2007 8:20 pm
Tue Oct 09, 2007 12:05 am
Hello!
Thank you for contacting Electronic Arts Technical Support. I apologize for the difficulty you're having with NBA Live for Xbox 360.
It could be an indicator that the console is having difficulty reading the game disc. This could be for many reasons; usually this is because the game disc is damaged or unreadable but in some situations this can be the sign of a more serious issue with your X-Box 360.
Please try the following steps that might help resolve your issue:
Check the game disc.
If there are any noticeable scratches or smudges on the surface of the game disc, try to clean them off by using a non-abrasive cotton cloth.
Note: Do not rub hard and do not rub in a circular motion as this could further damage the game disc.
If there aren’t any noticeable scratches or smudges on the surface of the game disc, try using that game disc in another X-Box 360
.
If the game disc works in another system, this is an indicator that your X-Box may be damaged. For information on getting your system repaired or replaced, you will want to contact Microsoft directly for assistance. You can contact Microsoft at 1-800-4MY-XBOX .
If the game disc does not work in another system, this is a good indicator that the disc is damaged or defective. To acquire a replacement game disc you will want to refer to your manual for warranty information specific to your product.
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Unplug all non-official peripherals.
If you own any non-official X-Box 360 peripherals, make sure they are unplugged prior to starting the console.
Example: Interact PowerPad, MadCatz Gamepad Pro, Saitek Adrenalin Pad.
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Remove game related save data.
Power on the X-Box 360 without a game disc inside to display the X-Box console.
Select Memory.
Select Hard Disc.
Find and delete any save file with a name matching the game you are having trouble with.
Once all of the save files have been removed, restart the console with the game disc inside.
Try playing the game.
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If none of these troubleshooting steps resolved the issue.
Then it is possible that the disc may be defective and needs replacement. However before trying to have the game replaced by EA, you can try have the game replaced at the store where you purchased as much as possible to avoid incur additional shipping charges if you let EA replace the game.
The EA Warranty information is as follows:
REPLACEMENT
If your game disk has been determined to be defective upon purchase, our warranty department can replace it free of charge. Click on the following link for replacement instructions and associated fees: http://ea.custhelp.com/cgi-bin/ea.cfg/p ... mation.php
RETURN
If you wish to return the game, more then likely the store you bought it at will not accept the return because the box has been opened. In this case, you can send the game back to our Warranty department and we will give you a sealed copy of the game so that the store will accept the return. Click on the following link for replacement instructions: http://ea.custhelp.com/cgi-bin/ea.cfg/p ... mation.php
Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com).
Sincerely,
Chris P.
EA Technical Support
Tue Oct 09, 2007 12:22 am
Tue Oct 09, 2007 12:25 am
Tue Oct 09, 2007 12:28 am
Tue Oct 09, 2007 1:46 am
Tue Oct 09, 2007 2:17 am
Tue Oct 09, 2007 3:53 am
JaoSming wrote:Loading the game with the controller on top of my head like a hat
Tue Oct 09, 2007 4:01 am
Thu Oct 11, 2007 11:32 pm
Fri Oct 12, 2007 12:24 am
Tue Oct 16, 2007 9:00 am
Thu Oct 18, 2007 10:07 pm