my game crashes everytime I open it!! HELP!!!!

[chitae]

Hi,

MY computer's OS (Windows XP) was corrupted and I had to have it fixed. The one who fixed it then changed my OS to Vista. So when I reinstalled NBA Live 08, it kept on crashing every time I try to play it. It shows the message "NBA Live has stopped working", forcing me to abort the game.

Does this have anything to do with Vista? I was never able to encounter this problem when using XP. Any reply would be greatly appreciated.

Thanks!

[Sideshow Bob]

yea try "run as administrator" it will work dont double click on the icon......

[chitae]

it still won't work.. what do i do??

[Andrew]

Are your video card drivers up to date/installed properly?

[chitae]

How will i know about that, Andrew? All i know is that when my OS was still Windows XP, the game was working perfectly well. The problems just started to appear once I had to switch it to Vista. So I think it most likely does not have anything to do with the video card.

Do you guys have any more explanations for this strange phenomenon?

[Dc311]

I dont know how to help you but i run mine on Vista.So Andrew may be right.

[Jhiane]

did you reformat your computer?

[Andrew]

How will i know about that, Andrew? All i know is that when my OS was still Windows XP, the game was working perfectly well. The problems just started to appear once I had to switch it to Vista. So I think it most likely does not have anything to do with the video card.

The video card itself is probably fine. As I said, it's likely a video card driver issue. By default, Windows Vista doesn't contain appropriate drivers for every single video card out there, so installing a fresh copy of Vista won't necessarily include the necessary files to make your video card work properly.

Go to the Start Menu -> Computer -> System Information -> Device Manager (it might be under a tab called Hardware, I'm still running XP so I'm going by memory of the last time I worked on a Vista machine) and look under Display Adapters. If there's nothing there, chances are the person who installed Vista didn't install the appropriate drivers for your video card, thus it isn't installed properly and games like NBA Live 08 won't work.

It's easy enough to fix though. All you need to do is download the drivers from your card (running a Google search with your card type along with the words driver and vista should bring up a few download links) and install them. Or ask the person who fixed your computer to install them for you.