i can't install the game

hello people

help me please if you can
on 17% of installing, i have this message:
A problem occured when trying to transfer the file: E:\Support\en-us\readme.txt

Do you want to retry to copy the file or cance the installation?

I'm on retry something like 50 times, and the same window popup again...

help me please

cd is prolly damaged then, check it voor scratches and/or take it back to the store.