Need help plz ! can't play at all

[Enang]

In the start up screen (with carter) my game suddenly freezes and gives an error message.
when i click on details it says:

module NBA2004.EXE op017f:004c17f0.
Registers:
EAX=0991f5f0 CS=017f EIP=004c17f0 EFLGS=00010206
EBX=00000000 SS=0187 ESP=00cffc50 EBP=00cffca0
ECX=09878010 DS=0187 ESI=09878010 FS=86a7
EDX=0185423c ES=0187 EDI=008aebb0 GS=0000
Bytes in CS:EIP:
3b 48 10 72 05 3b 48 14 72 0b 8b 00 85 c0 75 f0
Stackdump:
0040179d 09878010 008aec88 00000000 00401855 004c023f 09878010 004c0385 00476d32 09878010 bff77716 00000001 00bf0001 008aebb0 00cffcf4 007a51e6

my comp has al the minimum requirements

does anybody know an answer to this?

thanks A LOT in advance