Graphical corruption issue with ATI Catalyst drivers

Discussion about NBA Live 2004.

Graphical corruption issue with ATI Catalyst drivers

Postby 3dfx on Fri Nov 14, 2003 3:47 pm

Hiya, hows it going? I'm 3dfxrain. Its been a while since i've posted here. To refresh your memory, i've been a loyal supporter of the NBA Live series ever since its conception with 1995. I used to own a Sega Megadrive and I loved it and have been hooked to the NBA Live series every year since, purchasing every years edition of the series. However, i'm here to discuss my graphical corruption issues that are concerning my display of the court and of the menu's. I have followed the advice, in the Readme file and Technical Support websites that have addressed the issue however, im here to give you information that we should get to the bottom of this graphical corruption that im experiencing so that I can use the latest driver sets from ATI. They seem to effect the latest driver version from ATI, the 3.9 Cats and Direct X9.0b. The latest Cat's have also failed my DXDIAG tests. The Direct 3D tests. The only set of drivers that I know of that works with NBA Live is the 3.6 Catalysts.

This is my system as follows to help with the technical side of things.

AMD Athlon XP 1700+ o/c'd to a 110% stable 2.26Ghz.
Epox 8RDA+
1 GB GeIL PC3700 RAM
Radeon 9700 Pro overclocked to a stable 384/320
2x40GB Seagate Barracuda IV hard drives
Sound Blaster Audigy

I'm experiencing graphical corruption on menu's and on the court views in NBA Live 2004 and NBA Live 2003. Its affecting my use of the latest driver sets. I'm not able to use the fixes in the latest driver sets until this is resolved. I'm calling for your help to solve this and I think that you are best suited to fix the graphical corruption and together we may be able to solve it. Please, if you are part of the EA Sports or NLSC staff or even a forum member, please, by all means post your thoughts on this and we can try fixes that are reasonable. I'll be keeping an eye on the thread, HELP?
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Re: Graphical corruption issue with ATI Catalyst drivers

Postby bishibashiboy on Fri Nov 14, 2003 4:57 pm

3dfx wrote:They seem to effect the latest driver version from ATI, the 3.9 Cats and Direct X9.0b. The latest Cat's have also failed my DXDIAG tests. The Direct 3D tests. The only set of drivers that I know of that works with NBA Live is the 3.6 Catalysts.

ok hold on, so with the newest Catalysts your system can't complete the dxdiag direct3d tests? What about the older catalyst versions?
I think until you get that fixed, you shouldn't be looking at nba live '04. There's no reason a working system shouldn't be able to complete some reference tests. I just ran them on mine, so there's no issues with the catalyst 3.9 drivers.

3dfx wrote:This is my system as follows to help with the technical side of things.

AMD Athlon XP 1700+ o/c'd to a 110% stable 2.26Ghz.
Epox 8RDA+
1 GB GeIL PC3700 RAM
Radeon 9700 Pro overclocked to a stable 384/320
2x40GB Seagate Barracuda IV hard drives
Sound Blaster Audigy

I'm experiencing graphical corruption on menu's and on the court views in NBA Live 2004 and NBA Live 2003. Its affecting my use of the latest driver sets. I'm not able to use the fixes in the latest driver sets until this is resolved.


ok first thing's first, despite your o/c'd system being stable in every other game you've played THIS game may be different. Try running everything at default speeds first and seeing if that fixes the problem.
Some games are much more sensitive to overclocking than others, for example: GTA vice city. If i overclock my Radeon 9500pro's memory to 300, i immediately get corruption in that game and that game only. So try putting everything back to defaults first.
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Postby 3dfx on Fri Nov 14, 2003 6:01 pm

I only get it in NBA Live 2003 and NBA Live 2004, I have heaps of games that are fine and have no corruption. Im keeping the overclocks as they are, they have been tested and im confident that they are stable. I wouldnt have it as high as they are without adequately cooling, and it is adequate.
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Postby aylmer on Fri Nov 14, 2003 6:25 pm

I am using 3.9 cats and am running nba live fine, i see no problems in the game, what kind of corruption are you talking about?

I have ATI radeon 9600 pro
AMD 1700
80gigs
512 ram
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Postby aylmer on Fri Nov 14, 2003 6:25 pm

I am using 3.9 cats and am running nba live fine, i see no problems in the game, what kind of corruption are you talking about?

I have ATI radeon 9600 pro
AMD 1700
80gigs
512 ram
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Postby haaaz on Fri Nov 14, 2003 6:48 pm

that's the problem of ur display card as u said 'The latest Cat's have also failed my DXDIAG tests. The Direct 3D tests.'
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Postby bishibashiboy on Fri Nov 14, 2003 7:05 pm

3dfx wrote:I only get it in NBA Live 2003 and NBA Live 2004, I have heaps of games that are fine and have no corruption. Im keeping the overclocks as they are, they have been tested and im confident that they are stable. I wouldnt have it as high as they are without adequately cooling, and it is adequate.


Well up to you. I think o/c is one thing you should at least try to narrow down, but it's your computer.
I think the real problem is the fact that your dxdiag tests won't even go thru fine. That already indicates there's a problem somewhere even if 99% of your games work fine.
Did you say that NO catalyst driver will allow you to run dxdiag tests w/o any problems? If so, I say re-install windows.
I've never heard any graphical corruption problems with Live 2003 anywhere. I've tried it myself on my 9500pro and also on my brother's 8500LE/9100 with catalyst 3.9.
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Postby 3dfx on Fri Nov 14, 2003 7:06 pm

well damn, the 3.6 Cats have failed the dxdiag tests too, although I have been having no corruption issue with the 3.6 Cats and NBA Live 2004 and 2003 which says to me that something is wrong with the 3.9 Cats on my system

let me explain the corruption, there is multi colored images on monitor screen , the textures have totally turned into spagetti code, with all sorts of colors
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Postby Mark Nordstrom on Fri Nov 14, 2003 7:12 pm

I got a question does NBA Live use Flash Player for its Menus like Madden ??? if so that could be your issue.

if not then its not lol.

Also do you have Direct X 9b ?
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Postby 3dfx on Fri Nov 14, 2003 7:17 pm

Can someone fill me in? Is it Shockwave? Yes I have Direct X 9b installed.
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Postby bishibashiboy on Fri Nov 14, 2003 7:18 pm

3dfx wrote:well damn, the 3.6 Cats have failed the dxdiag tests too, although I have been having no corruption issue with the 3.6 Cats and NBA Live 2004 and 2003 which says to me that something is wrong with the 3.9 Cats on my system

let me explain the corruption, there is multi colored images on monitor screen , the textures have totally turned into spagetti code, with all sorts of colors


Strange. Did you completely remove the previous drivers when you installed the new ones on top? Did you ever have an Nvidia card?
Is it only these two games that are getting corruption? Any other EA game?
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Postby 3dfx on Fri Nov 14, 2003 7:26 pm

yes I have had an nvidia based card previously, a Leadtek GeForce 4 Ti 4200 with 128MB of RAM. Even so, its been a while since ive used it. I have since sold it to upgrade. I uninstalled the 3.9 Cats from the add/remove programs list then installed the 3.6 Cats. Works fine with the 3.6 Cats. No corruption, stability is excellent.
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Postby bishibashiboy on Fri Nov 14, 2003 7:28 pm

3dfx wrote:yes I have had an nvidia based card previously, a Leadtek GeForce 4 Ti 4200 with 128MB of RAM. Even so, its been a while since ive used it. I have since sold it to upgrade. I uninstalled the 3.9 Cats from the add/remove programs list then installed the 3.6 Cats. Works fine with the 3.6 Cats. No corruption, stability is excellent.

Did you ever re-install windows after getting rid of the Geforce?
Some people have problems with their ati cards after having nvidia cards cuz some of their drivers are leftover.
Doubt this is your case, since it only affects EAsports games, but maybe it's worth looking into anyways. Try to find a driver cleaner.

But oh well, you could always stick with the Cats 3.6. ;)
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Postby gut on Fri Nov 14, 2003 9:05 pm

i tell ya my experiences.

SPEC:
9700pro
windows xp (without sp1 or above)
directx 9.0b
------------------------------------

When Playing NBA LIVE 2003
catalyst 3.7 ----- works fine
omega drivers (base on 3.8) ----- graphics corrupted
catalyst 3.8 ----- works fine only once then graphics corrupted
catalyst 3.9 ----- graphics corrupted

When Playing FIFA 2004 (retail & demo)
catalyst 3.7 ----- works fine
omega drivers (base on 3.8) ----- loading screen corrupted
catalyst 3.8 ----- loading screen corrupted
catalyst 3.9 ----- didn't tried

When Playing NEED FOR SPEED 6
catalyst 3.7 ----- works fine
omega drivers (base on 3.8) ----- didn't tried
catalyst 3.8 ----- didn't tried
catalyst 3.9 ----- loading screen & in-game text corrupted

When Playing NBA LIVE 2004
catalyst 3.7 ----- works fine
omega drivers (base on 3.8) ----- didn't tried
catalyst 3.8 ----- didn't tried
catalyst 3.9 ----- didn't tried
( but many other people said they got the game corrupted
with drivers newer than 3.7 on high resolution )

but i can't find any other problem of NON-EA games
Strange ~~ :roll:
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Postby 3dfx on Sat Nov 15, 2003 7:25 am

Did you ever re-install windows after getting rid of the Geforce?
Some people have problems with their ati cards after having nvidia cards cuz some of their drivers are leftover.
Doubt this is your case, since it only affects EAsports games, but maybe it's worth looking into anyways. Try to find a driver cleaner.

But oh well, you could always stick with the Cats 3.6. ;)


Yeah, the windows re-install is new and an nvidia based card has not been used with it.
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Postby HeHateMe on Mon Nov 17, 2003 8:14 am

Same thing happens with madden 2004, and I found a few more people over at the GameFAQs forums who are having this problem too. Someone over there posted a pic of it in action:

http://nortorious_mvp.tripod.com/thesto ... /id27.html

I don't have any webspace to host pics, but the problem I'm having in NBA Live 2004 and also madden looks *exactly* the same as the second pic this guy posted.

Here are my system specs:

Abit IS-7 Updated with latest bios
ATI Radeon 9800 Pro 128mb
P4 2.4c not overclocked
512x2 pc3200 corsair value select
17" Dell crt monitor
Freshly low level formatted, new install of windows xp pro

I can't seem to get rid of the problem, I've tried every resolution and refresh rate available to me from 800x600x16@60 up to 1600x1200x32@100 and it did the same thing each time. Turns out that it will work at 640x480 though. Talk about ugly.

I've also tried the omegadrive radeon drivers (newest and second newest), catalyst 3.9, catalyst 3.5, and catalyst 3.2, with none having any effect.

Tried lowest to highest detail levels, both in game and in windows settings.

It just will not work for me. It appears to be a problem that EA needs to adress, but I've googled for hours looking for a solution to no avail.

I'm not sure if this matters, but I have NHL 2004 for PC too and it runs absoultely perfect.

I hate playing at 640x480, but its better than not playing :(
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Postby moop on Mon Nov 17, 2003 7:26 pm

can you guys post screens of the corruption? I'm using a 9800P wih cat3.7 and live works just fine.
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Postby mavhaz on Tue Dec 16, 2003 12:40 am

i installed live 2004 whit cat 3.6 everything worked fine i then updated my drivers to cat 3.9 and started having graphics problems with live 2004 as well
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